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Telephone Numbers

General and Patient Information
If you should have any questions or concerns about your care, please contact your caregiver immediately. But we also encourage you to contact a patient representative by dialing the operator at 248-858-3000 or (# 0 from an in-house phone) if you should have general questions about the hospital, suggestions for improving our services and programs or just need for someone to listen. For those who are hearing impaired, please dial 248-858-DEAF (3233).

Frequently Called Telephone Numbers:
From inside the hospital, dial the last five digits only. From outside the hospital, you must dial the full number.

 General Information  248-858-3000
 Administration  248-858-3000

 Admitting and Registration

 248-858-3030
 Billing Inquiries  888-431-6464
 Blood Bank  248-858-3062
 Cancer Center (Outpatient Oncology Clinic)  248-858-2270
 Cardiology
  • Echo Lab
 248-858-6557
  • Pulmonary Function Testing (PFT)
 248-858-6289
  • Reports (Dobutamine Stress Echo, Echos, EEG, EKG, Stress Echo, Stress Test)
 248-858-6557
  • Scheduling
 248-858-3130
 Chief of Staff  248-858-6409

 Cranbrook Hospice Care

 248-452-5300
 Dialysis  248-858-6590
  • Acute Hemodialysis
 248-858-6590
  • Chronic Hemodialysis
 248-858-6103
 Dietary (Food Service)  248-858-3660
 Digital Dictating  248-858-6005
 Doctors Dining Room (Internal Use Only)  4-4365
 Emergency Department  248-858-3000
 Emergency Center/Medical Emergencies  248-758-3000

 Employment Jobline

 248-858-3090
 Endoscopy  248-858-3594
 File Room  248-858-3712

 Gift Shop

 248-858-6131
 Human Resources and Employment  248-858-3090
 Infection Control  248-858-6271
 Laboratory  248-858-3600
  • Chemistry
 248-858-3600
  • Mercy Labs
 248-858-3600
  • Microbiology (Internal Use Only)
 4-4054
  • Pathology
 248-858-3190
 Library  248-858-3495
 Living Centers
  • Alexander - Royal Oak
 248-545-0571
  • Mercy Bellbrook - Rochester Hills
 248-656-3239
 Medical Records (Health Information Management)  248-858-3180
  • (Internal Use Only)
 4-4257
  • Archives
 248-858-3396
  • Completion Area
 248-858-3307
 Medical Staff Services  248-858-6680
 Medical Education  248-858-3230
 Medical Quality  248-858-3162

 Mercy Home Health Care

 800-852-3638
 MIRO  248-338-0300
 Morgue (Internal Use Only)  4-4079
 Nursing Stations (By wing)

East Wing

  • 3 East-Cardiac (Beds 330-352)
 248-858-3325
  • 4 East-Rehabilitation (Beds 432-447)
 248-858-3425
  • 5 East-OB Delivery
 248-858-3525
  • 6 East-Mental Health
 248-858-3625

G Wing

  •   2 G
 248-758-7200
  •   3 G
 248-758-7300
  •   4 G
 248-758-7400

South Wing

  •   2 South-Surgery
 248-858-3290
  •   4 South-Pediatric ICU (Beds 490; 1-7)
 248-858-3490

West Wing

  •   2 West-Surgery (Beds 275-289)
 248-858-6755
  •   5 West-Mother/Baby Center (Beds 569-589)
 248-858-3560

North Wing

  •   Joint Care Center (Beds 216-222)
 248-858-3227
  •   2 North-Orthopaedics (Beds 201-215)
 248-858-3200
  •   3 North-Medical (Beds 301-322)
 248-858-3300
  •   4 North-Pediatrics/Flex Adults (Beds 404-422)
 248-858-3400
  •   5 North-Mother/Baby (Beds 501-512)
 248-858-3500

Pavilion

  •   Post Anesthesia Care Unit
 248-858-3291
  •   2 Pavilion-Adult ICU (Beds 290; 1- 19)
 248-858-3390
  •   3 Pavilion-Coronary Care Unit (Beds 1 - 12)
 248-858-6500

 Operating Room (For scheduling see Scheduling-Pathways below)

 248-858-3290
 Outpatient Services

Clinic Scheduling

  •   Adult & Pediatric Care Center
 248-858-3126
  •   Mercy Women’s OB/GYN Clinic
 248-858-6272
  •   Pediatrics and Surgery
 248-858-3492
  •   Alice Gustafson Center (ambulatory surgery)
 248-858-6700
  •   Joint Care Center (total hip and knee replacement)
 248-858-3227
  •   2 West - 23 hour unit
 
  •   Endoscopy and minor procedures
 248-858-3594
  •   Radiology, CT and ultrasound nuclear scheduling
 248-858-3777
  •   Central scheduling
 248-858-3777
  •   Sleep disorders clinic
 248-371-1726

 Pastoral Care

 248-858-3710

 Patient Accounts

 888-431-6464

 Patient Information

 248-858-3000

 Patient Representatives

 248-858-3535

 Pre-admission Testing

 248-858-3256
 SJMO Physician Referral Line  800-372-6094
 Pharmacy
  • Retail Pharmacy (in the hospital)
 248-858-3059
  • Retail Pharmacy (Inpatient)
 248-858-3054
  • Retail Pharmacy (Alice Gustafson Center)
 248-858-6725

 Physician Referral (Mercy Health Line)

 800-372-6094
 Physician Relations  248-858-6680
 Public Relations & Marketing  248-858-3160
 Radiology (For scheduling see Scheduling-Pathways below):  248-858-3040
  • CAT
 248-858-6736
  • Diagnostic Ultrasound
 248-858-6738
  • File Room
 248-858-3269
  • Nuclear
 248-858-6259
  • Special Procedures
 248-858-6737
 Radiology/Imaging Locations
  • Berkley
 248-548-9090
  • Birmingham
 248-816-3951
  • Lake Orion
 248-814-7800
  • Pontiac (Hospital)
 248-858-3777
  • Pontiac (Medical Office Building)
 248-338-0491
  • Waterford
 248-673-2474
  • West Bloomfield
 248-624-5410
  • White Lake
 248-758-7800
 Rehabilitation Services
  • St. Joseph Mercy Main Campus Rehabilitation (Outpatient)
 248-758-7720
  • White Lake Rehabilitation (Outpatient)
 248-758-7790
  • Lake Orion Rehabilitation (Outpatient)
 248-393-1175
 Risk Management  248-858-3158
 Scheduling-Pathways (Ambulatory surgical procedures, inpatient surgical procedures, radiology)  248-858-3777
 Security (Public Safety)  248-858-3170
 Social Work/Clinical Resource Management:  248-858-3061
 Surgery (Outpatient) (Alice Gustafson Center - For scheduling, see below for Scheduling-Pathways)
  • Minor Procedures Room 2  (Internal Use Only)
 4-4804
  • Minor Procedures Room 3  (Internal Use Only)
 4-4812
 Urgent Care Centers
  • Birmingham (Off Site)
 248-816-3951
  • Lake Orion (Off Site)
 248-693-9040
  • Waterford (Off Site)
 248-673-2474
  • White Lake (Off Site)
 248-758-7800

 Volunteer Services

 248-858-3035
 Women’s Health Services
  • Breast Imaging Center (Mammograms)
 248-858-3973
  • Mammography scheduling
 248-858-3777
  • Birth Center - OB delivery
 248-858-3525
  • Prenatal classes
 248-666-5041
  • Mercy high risk pregnancy
 248-858-6762
A Member of Trinity Health
© 2014 Trinity Health

St. Joseph Mercy Oakland | 44405 Woodward Avenue, Pontiac, Michigan 48341 | 248-858-3000