When You Know How to Judge Quality,
You’ll See Why We’re Among the Best.

Chelsea Community Hospital has earned its well-deserved reputation for providing advanced, compassionate and quality healthcare services. To help maintain this high standard of excellence, we strongly believe in high levels of internal quality measurement, as well as adhering to national standards of excellence.

Our consistently high levels of patient and employee satisfaction speak for themselves. During the last five years, Chelsea Community Hospital has ranked in the top 5% nationwide for inpatient satisfaction, and in the top 9% for our emergency room levels of satisfaction.

For the past two years, we have also received the Governor’s Award of Excellence. These awards honor Michigan hospitals that are actively engaged in improving the quality of patient care. Chelsea Community Hospital is proud to have received recognition for our inpatient care and emergency room services.

In 2005, we were recipients of the “Benchmark Solution Top 100 Quality Award” – ranking 24th out of 2,053 hospitals nationwide in Core Quality Measures. This honor placed us in the top 1% of hospitals nationally overall*.

The commitment and dedication of our staff and physicians is a significant factor in our ability to achieve these outstanding scores. In fact, during our 2005 employee opinion survey, 98.9 percent of our employees indicated that they are proud to tell people they are employed at Chelsea Community Hospital and 99.3% stated they would recommend our services to potential patients needing care. These examples are ongoing testaments to our continued commitment to personalized customer service and outstanding quality of care.

*Ranking is based on data submitted to the Centers for Medicare and Medicaid Services (CMS) for January to December, 2004 in the areas of Heart Attack Care, Heart Failure Care and Pneumonia Care.

Come to the beautiful wooded campus of Chelsea Community Hospital, and see for yourself why Chelsea is ranked among the top hospitals in the nation for patient satisfaction.